Contact information

KULORI is a Malta-based online retailer specialising in curated home décor, furniture, lighting, mirrors, wall art, decorative objects, sculptures, and selected limited-edition pieces.

If you have any questions about an order, product, delivery, return, refund, privacy request or general enquiry, you can contact us using the details below.

KULORI

Contact Form: https://kulori.com/pages/contact
Telephone / WhatsApp: +356 79023404

CUSTOMER SUPPORT

For questions relating to:

- existing orders;
- product availability;
- delivery and shipping;
- damaged or incorrect items;
- returns and refunds;
- limited-edition or collectible pieces;
- Certificates of Authenticity; or
- general product information,

please contact support@kulori.com.

When contacting us about an existing order, please include your order number where possible so that we can assist you more efficiently.

GENERAL ENQUIRIES

For general enquiries, collaborations, brand-related questions or other non-order matters, please contact:

Email: info@kulori.com
Telephone / WhatsApp: +356 79023404
Contact Form: https://kulori.com/pages/contact


RETURNS & REFUNDS

For return requests, withdrawal requests, damaged goods or refund enquiries, please contact:

Email: sales@kulori.com
Telephone / WhatsApp: +356 79023404
Contact Form: https://kulori.com/pages/contact

Please include your order number and, where relevant, photographs of the product and packaging.

Returns and refunds are handled in accordance with KULORI’s Returns & Refunds Policy and applicable Maltese and European Union consumer law.

PRIVACY & GDPR REQUESTS

For questions regarding your personal data or to exercise your rights under the General Data Protection Regulation (EU) 2016/679 – GDPR, please contact:

info@kulori.com

This includes requests relating to access, correction, deletion, restriction, objection, data portability or withdrawal of consent where applicable.

RESPONSE TIMES

KULORI aims to respond to customer enquiries within 1–2 business days.

Response times may be slightly longer during weekends, public holidays, promotional periods or periods of unusually high demand.

BUSINESS HOURS

Customer enquiries are handled during normal business days in Malta.

Messages received outside business hours will be reviewed as soon as reasonably possible on the next working day.

LEGAL & BUSINESS INFORMATION

KULORI operates from Malta and is subject to applicable Maltese and European Union legislation, including consumer-protection, e-commerce and data-protection law.

For formal legal notices or correspondence, please use the legal trader details and geographical business address listed above.